FAQ
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery progress on the carrier's website.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location. Please check our Shipping Policy for more details.
What is your return policy?
We offer a hassle-free return policy within 30 days of purchase for unused and undamaged items in their original packaging. Please refer to our Return Policy for more information.
How can I contact customer support?
You can reach our support team through the following channels:
- Email: shangyuma96@gmail.com
- Live Chat: Available on our website during business hours
- Phone: +852 54628006
- We are here to assist you Monday to Friday, 9:00 AM – 6:00 PM (GMT).
Do you provide bulk discounts?
Yes, we offer special pricing for bulk purchases. Please contact us at shangyuma96@gmail.com with your requirements, and our team will provide you with a customized quote.